In an era where customer service expectations are higher than ever, providing effective, actionable feedback to your team has become a non-negotiable skill for leaders.
Join our transformative workshop led by respected industry experts from MaestroQA and renowned Evolution Coach Jeanine Becker. They'll bring to you a powerful framework for delivering feedback that not only catalyzes growth but also fosters trust.
This is your chance to master crucial strategies that inspire your team to step up their performance. Uncover the nuances of crafting personalized, data-informed feedback, and learn the art of steering productive 1:1 meetings that promote continuous improvement.
During the workshop, you'll learn how to:
- Develop personalized feedback that deepens trust
- Leverage data-driven feedback to inspire growth
- Facilitate effective 1:1 sessions that ignite improvement
- Utilize customizable scorecards to enhance performance
Stay ahead of the curve by refining your feedback approach and upgrading the way you capture, track, and deliver coaching to your agents. Secure your place today!
June 13, 2023, 2 PM EST