Don't miss the opportunity to get the tools you need to impact results and drive better performance from your CX team, including how to:

  • Develop a coaching culture to reignite your team

  • Lead empowering 1:1s that deliver concrete, actionable coaching insights

  • Share feedback in a way that motivates and drives action

  • Utilize quality metrics and targeted QA to surface actionable insights

About Matthew Cooke

Matthew is an Executive Coach and Facilitator at Evolution, one of Silicon Valley's premier coaching, culture, and leadership development firms that partners with start-up and high-growth companies to drive long-term, holistic success through leadership development, alignment, and culture.

About Dan Rorke

Dan is a Customer Success Manager for MaestroQA’s Strategic Customers. He advises on quality and coaching best practices as well as architecting complex workflows. 

About Larrita Browning

Larrita is the Head of Digital Marketing at MaestroQA. With over 12 years in the digital marketing ecosystem, she is passionate about creating engaging and creative content and enjoys learning about new technology that makes our digital lives easier.