More than ever, companies need to be able to scale their customer support teams quickly and efficiently. Partnering with a BPO is the logical next step, but how can you ensure that you are effectively partnering with a BPO?
Learn the critical success factors of partnering with a BPO in this on-demand webinar featuring Rubiko, a best-in-class BPO that works with hundreds of the world's most recognizable iGaming brands.
When
Available Now
Where
On-Demand
In this on-demand webinar, hear Vasu Prathipati, the CEO of MaestroQA, and Rubiko, a best-in-class BPO, share insights on:
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How to find, interview, and partner with a world-class BPO
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Best practices for managing and holding BPOs accountable
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How the best companies bring their culture into a BPO partnership
About Paulina Coronado
Paulina is the Head of People & Business Operations at Rubiko, which offers outsourced Sales, Marketing, and Customer Support services to some of the world's leading brands.
About Francisco Parker
About Vasu Prathipati
Vasu is the CEO and Co-Founder of MaestroQA, which offers modern QA software that provides unfiltered visibility into what's happening with your BPO. From CX processes to agent performance and customer experiences.